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Bringing Your Store Into Balance

The ancient practice of feng shui can be a cure for business blues, according to Linda Cahan

By Meredith Schwartz -- Gifts & Decorative Accessories, 12/1/2005

In the fast-paced world of retail trends, feng shui appeared on the scene ages ago. Much like the “green” products revolution, feng shui has survived the transition from fad to accepted concept for a surprising number of otherwise hard-nosed companies. Disney, for example, consulted about feng shui design principles when creating its recently opened Hong Kong theme park.

Of course, most specialty store owners don't have the budget to consult a feng shui master. Fortunately for them, there's Feng Shui for Retailers, written and illustrated by Gifts & Decorative Accessories' visual merchandising columnist Linda Cahan.

The book starts with an explanation of the basic principles of feng shui, then talks about how to use the Eastern lifestyle philosophy to choose the right location for a retail store. The heart of the book takes a walk through a specialty store — from curb to stockroom — highlighting problem areas and explaining how to apply feng shui solutions to bring the store “back into balance.”

Feng shui cures don't have to involve an Asian or Zen-like look, if that doesn't suit your style. In fact, you can implement fixes in any type of decor, from adding a mirror to simulate a missing “wealth” section to putting a flowing tablecloth on a round table or an organic-shaped vase with cascading flowers in the “career” section of your store. Useful feng shui “cures” include crystals, plants, mirrors, fountains, and sheer fabric walls — all of which are easily incorporated into any environment. Even organizing your stockroom counts as a feng shui makeover — and the only investment that it requires is time.

 

Simple Feng Shui Solutions

  • Customers will move in the direction your floor mats point. Play with the placement until your store feels expansive rather than narrow.
  • Visualize your store's front entrance as the floor of a valley. About eight feet inside the floor, the first low “hill” or display rises. Designed to be the “greeter,” it is a table or area that includes soft detailing such as fabric, upholstered items, plants, or flowers that do not block the view. Various displays rise incrementally higher as they move back into the store.
  • Avoid long straight aisles, but if you must have them, make them wide enough to place islands of merchandise at intervals, encouraging shoppers to slow down and check them out. Otherwise, consider a circular “racetrack” path, which encourages people to see everything in the store.
  • Stores need a “decompression zone” for people to stop, look around, and see where they want to start. It's best not to put merchandise here, but if you have to, make it a low-tiered display with a strong color story.
  • Cure “dead zones” where nothing sells by painting the walls a bright, warm color, adding extra light, and moving any fixtures that block them off. Remove too-low ceiling fans, and move floor fixtures to create a new aisle leading into the dead area. If all else fails, says Linda Cahan, “Dead areas are perfect for sale goods.”
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