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Claire Burke

By Pamela Brill -- Gifts & Decorative Accessories, 7/1/2007

For Claire Burke,celebrating 50 years in the home fragrance business evokes the sweet smell of success. The company was formed when its namesake blended flowers and herbs to create Claire Burke Potpourri. Today, Claire Burke maintains its stronghold in home fragrance market. Gifts & Decorative Accessories spoke with Mark Grodsky, president and COO of the company's Esscentual Brands, about how Claire Burke balances new product development with its core brand.

Gifts & Decorative Accessories: How did founder Claire Burke harness her experience in interior design to launch a business in home fragrance?

Mark Grodsky: Claire Burke realized that home fragrance was an extension of interior design. She knew that even the most extraordinary room wasn't complete without the right accessories and an exquisite scent to tie it all together. With a $200 investment, she launched her business creating combinations of botanical elements and complex fragrances, which became her trademark.

GDA: What was the company's initial product, and how was it marketed?

MG: Claire began by mixing dried flowers and herbs in her bathtub to create our flagship product, Original Potpourri. As sales grew, operations moved to an old brick house that could accommodate consumer demand. Deciding to expand their business, Claire and her husband took their products on the road. They stopped at every Virginia gift store to sell their hand-mixed potpourri. Product lines grew as the times changed, with packaging and quality product still valued as the cornerstone of the brand.

GDA: What have been some of the company's challenges?

MG: In the early days, we were nearly the only brand in home fragrance. Since then, it's turned into a competitive market — not only with new brands, but also product and fragrance development.

Additionally, the entire face of retail has changed. Claire Burke has adapted to this environment by becoming involved in various multichannel marketing efforts. Last January, we launched our retailer website, www.myesscentualbrands.com, which allows gift merchants to place orders, view product information, download sales materials and review their account history 24/7.

GDA: How will Claire Burke commemorate its 50th anniversary?

MG: We've launched two collectible items for limited release: a limited edition glass vase filled with Original Potpourri, and our exclusive Eau de Parfum, also offered in the Original fragrance.

GDA: How has Claire Burke responded to industry trends?

MG:We consistently work with fragrance houses, the Color Institute and suppliers to determine the latest trends. Although packaging, products and fragrances are continuously updated to reflect the contemporary Claire Burke customer, Claire's vision and passion for home fragrance remain the inspiration for the brand.

 

This is the fourth in a series of articles honoring gift industry companies that have been in business for several decades and, like Gifts & Decorative Accessories, are celebrating a milestone anniversary this year.

Fifty years ago, interior decorator Claire Burke began giving away aromatic sachets of rose petals, lavender and cinnamon bark. When friends asked if they could buy them, she invested $10 in ingredients, stuffed them in apothecary jars and sold them in the local gift shop. Over the years, Claire Burke's home fragrance product offerings grew to include candles, room spray, oils and electric fragrance warmers. By 1991, the company was owned by FMG Tsumura and selling an estimated $70 million a year.

In 1998, Tsumura sold Claire Burke and other lines to Belae Brands, of Phoenix, for a reported $20 million. But Belae went bankrupt, and in March 2003, Esscentual Brands LLC, Scottsdale, AZ, formed to purchase Claire Burke and Vitabath in a management-led buyout. Today, Esscentual Brands purchases finished goods from manufactures and sells to department stores, specialty and gift stores, home furnishing stores and premium beauty outlets.

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