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Made In China

Recalls of products made in China are rocking the toy business. Could gifts be next?

By Meredith Schwartz -- Gifts & Decorative Accessories, 11/1/2007

Since June, an unprecedented number of recalled products, mostly made in China, have sent the toy industry reeling. Reactions to the recalls have included increased testing by manufacturers, Congressional hearings, 900 percent growth in sales of home lead tests, Mattel's apology to the Chinese government and even the suicide of one supplier.

With all that tumult in a market not far removed from ours, an unavoidable question presents itself: Could the gift industry be next? In search of an answer, Gifts & Decorative Accessories explores the quantity of gifts made in China, whether Chinese origin is a significant factor in safety concerns, and what gift suppliers are doing to ensure product safety.

Recalls by the Numbers

In the past five years, the number of foreign-made products recalled in the U.S. doubled to a record 467 last year, according to Donald Mays, senior director of product safety planning and technical administration for Consumers Union, publisher of Consumer Reports. About 67 percent of U.S. product recalls are imports; according to the Consumer Product Safety Commission (CPSC), Chinese-made products account for 60 percent of consumer product recalls, and 100 percent of toy recalls so far this year.

Beyond toys, other products shown to have hazardous lead contents include traditional ceramic pottery made in Mexico, often brought into the country by individuals. (The FDA subjects imported ceramics to a 24-hour leaching test.) CPSC is also helping to develop a voluntary lead standard for vinyl children's products such as bibs. The Consumers Union is investigating ceramic dishware and lunchboxes.

Gifts & Decorative Accessories examined CPSC recalls of products in other gift categories, and found that:

  • Decorations had comparatively few recalls, mostly for lead content. Imports were evenly split between China, Mexico and unknown.
  • Of the 82 candle recalls between 2002 and 2007, 56 percent were products from China. Although lead can appear in candle wicks, the vast majority of candle recalls were for burns and fire risks, followed by laceration.
  • Glassware had very few recalls. Virtually all were made in China (the rest were of unknown origin) and all but one posed a laceration hazard.
Dangerous Design

However, it's possible that China's high recall rate is misleading. In the Canada-Asia Commentary article, "Toy Recalls — Is China Really the Problem?", Professor Hari Bapuji of the Asper School of Business, University of Manitoba, and Professor Paul Beamish of the Ivey School of Business, University of Western Ontario write that 76 percent of recalls from 1988 on involved design flaws, while only 10 percent involved manufacturing flaws such as lead paint. Much of the product that is manufactured in China is designed in the United States.

Nevertheless, manufacturing flaws are on the rise — in the past two years alone, the design flaw percentage has risen to about 20 percent. (In the recent Mattel recall, about 10 percent of the recalled products were due to lead paint.). Lead paint is one of the most common manufacturing defects; of 54 recalls due to manufacturing defects, 60 percent involved lead paint, and more than half of those were made in China.

Bapuji and Beamish note that Chinese-made toy recalls hovered around 50 percent until 2002, over a decade after most toy manufacturing moved to China. But since 2003, they've risen to 80 percent, reaching 95 percent this year.

Increased Burdens

So what's changed? And why are recalls on the rise? According to recent articles in The New York Times, China began experiencing labor shortages around 2003. The country is not short of workers in general, but of young workers willing to work long hours for low wages and live in factory dormitories. Rural areas were particularly hard hit, as the country's one child family policy, in effect since 1979, has resulted in a population with fewer young people, most of whom migrate to China's growing cities.

Frederic Contino, president of Cannon Falls, MN-based gift vendor Midwest, says the migration puts a strain on manufacturing resources. "[In places] where there was always plentiful labor for our factories, where there's a lot of manual work required, they started to see workers want to go to more high tech plants, air conditioned plants," he says, adding, "Those manufacturers were paying a lot more money, giving better food, better living conditions."

Contino has even heard of several manufacturers with orders delayed or canceled, and says, "There were some pretty serious shortages of product this year — and there will be more before the end of the shipping season."

Meanwhile, in July the Chinese government reduced export tax rebates for Chinese manufacturers by 3 to 8 percent in order to reduce trade friction with the U.S. and other countries. Commodities affected include glass, metal, ceramic, polyresin and wood — all materials commonly used in gift manufacturing.

In addition, China allowed its currency, the yuan, to appreciate, in response to U.S. pressure, and there have been significant increases in the cost of raw materials in China. According to Contino, American importers haven't raised the prices they are willing to pay, so the burden of increased expenses falls squarely on manufacturers. "These guys are looking for a way out, a way to make some profit. I think that lead, which is cheaper, is a symptom of this overall problem," says Contino.

Get the Lead Out

Lead, of course, causes symptoms of its own. If consumed by children, it can lead to learning disabilities, behavioral problems, growth retardation, hearing problems and occasionally death. In adults, it can cause abdominal pain, reproductive problems, high blood pressure and heart and kidney failure.

The CPSC bans paint or other similar surface coatings that contain more than .06 percent lead on articles intended for use by children, as well as furniture coated with lead-containing paint. Printing inks, plastic pigments and ceramic glaze are not considered paints. Mirrors with lead-containing backing paint, artist's paints and metal furniture (other than children's furniture) with a factory-applied coating are exempt. Using lead in products outside the banned categories isn't illegal, though the state of California does require labeling.

The CPSC is working on rules to limit the amount of lead in children's jewelry, as well as vinyl products. California banned lead in children's jewelry in September, and in October also banned any product made for young children that contains more than one tenth of 1 percent of phthalates — chemicals used to soften plastic. The ban goes into effect in 2009.

Looking Forward

Steve Russo, president/CEO of children's accessory importer New York-based FAB/Starpoint, is optimistic that lead issues will be resolved soon, believing that progress has already been made. "Products for holiday were in production, and probably in the distribution cycle, when all this came to light. But I think that post-holiday this will be under control."

What's more, Russo doesn't anticipate significant impact on pricing. "I don't think using lead is a cheaper way to make product," he says. "Obviously there are costs associated with the testing, but with this kind of volume it can be absorbed in the cost. It may go up a little, there are definitely costs associated with compliance, but it's not like the currency revaluation or an oil shortage that drives up the cost of plastics. I certainly would not accept from my factory that there's a 5 percent increase because of lead issues, because that's something they told us they were doing all along."

Contino, on the other hand, anticipates an industry-wide price increase — less because of lead than because of Chinese manufacturers' greater costs. "We already know our products and costs for next year, and it's a pretty big deal. We're in the process of figuring out what it means to the product line and looking at price points. But the enormity of it tells me it isn't going away," says Contino. "Chinese products have always been the best value out there. If we can't find a price that is acceptable we may have to change the specs."

Neither taking production out of China nor taking direct ownership of factories will solve the problem, according to Contino. "We do business in India, Vietnam, and Indonesia. We could shift some production to those areas, but those countries are not up to the level of infrastructure that China has in terms of handling volume. Will they be there someday? Yes, but not next year. We're not going to risk the quality of our products or the ability to get the product to our retailers. I don't think any other responsible manufacturer will either. If you own that factory, you're going to have the same problems."

As to consumers rejecting goods made in China, Contino is not worried. "There's going to be consumer concern, but because of the enormous number of the products that are purchased in China I don't think there's going to be a significant backlash. The bigger issue is how consumers are going to react to the pricing."

Top 5 importing countries for selected gift & accessory products
shipments in $ millions
19961997199819992000200120022003200420052006% increase 1996-2006% of world 2006 imports
Candles
World total $197.71 $226.68 $341.63 $484.16 $504.63 $434.69 $412.64 $414.89 $426.45 $414.88 $441.70 123%
Canada 40.56 43.75 63.34 73.70 76.53 74.75 73.19 86.01 88.18 85.89 102.58 153%23%
Vietnam NA 0.01 0.01 NA NA NA 0.07 0.29 0.95 24.97 70.47 NA16%
China 68.21 70.04 86.18 131.72 151.68 135.74 160.60 165.32 197.64 126.03 61.02 -11%14%
Hong Kong 25.35 29.03 47.37 53.52 46.29 32.23 20.50 21.67 24.07 23.29 28.98 14%7%
Taiwan2.67 3.76 9.90 17.53 17.23 14.38 10.39 9.00 5.78 27.88 26.79 905%6%
Christmas ornaments
World total $512.71 $541.79 $728.40 $918.89 $1,086.62 $1,210.09 $1,315.16 $1,442.70$1,540.67$1,501.59$1,500.57193%
China 340.09 366.46 536.93 702.68 856.54 1,009.11 1,130.431,259.791,375.891,338.261,360.93300%90.7%
Poland 12.93 22.68 27.03 32.98 37.69 38.98 37.97 27.19 24.17 26.64 21.32 65%1.4%
Thailand 19.55 19.23 18.60 20.18 26.48 19.72 18.94 18.19 19.30 18.37 15.33 -22%1.0%
India 3.76 4.76 8.88 10.93 11.12 17.19 19.00 20.13 20.42 16.34 14.92 297%1.0%
Germany 16.55 17.73 22.53 23.72 25.62 22.07 20.41 18.16 15.04 14.21 14.88 -10%1.0%
Tabletop, dinnerware
World total $808.95 $879.88 $929.54 $869.31 $970.35 $882.53 $932.80 $988.45 $960.03 $973.88 $1,023.8527%
China 263.91 319.98 365.10 362.52 430.64 416.28 488.48 537.19 568.79 609.84 680.38 158%66.5%
Thailand 52.75 53.25 55.68 46.00 53.85 47.58 52.47 53.03 48.70 47.27 48.18 -9%4.7%
United Kingdom 106.83 115.67 113.88 93.37 103.80 85.75 69.93 69.70 52.73 41.73 44.39 -58%4.3%
Italy67.60 74.54 70.22 55.26 58.49 54.29 57.77 61.86 47.64 41.34 34.49 -49%3.4%
France18.97 22.11 22.91 23.65 27.52 25.10 31.20 30.65 28.46 29.99 32.45 71%3.2%
NA = Not available. In years where data is unavailable, the country's shipments fell below the amount required to be reported separately by the International Trade Commission. Instead, during that year, any shipments by that country were aggregated with those of other countries into an "other country" category and not reported separately.
Source: U.S. Customs Service, U.S. Census Bureau, U.S. International Trade Commission and Gifts and Decorative Accessories market research.
In so far as possible, tabletop products for hotel and other commercial use have been omitted from the import figures. Only porcelain, bone china, earthenware and other ceramic dinnerware imports are included. Plastic, melamine and similar dinnerware products were omitted. For information imports of other gift and accessory products, go to giftsanddec.com and click on "GDA Interactive."

 

Gifts by the Boatload

According to the U.S. International Trade Commission (ITC), Chinese factories supply 84 percent of U.S. toy imports, and 95 percent of dolls and plush animals. China also made 86 percent of lamps, 80 percent of luggage and 56 percent of household appliances in 2006.

Of the $2 trillion in U.S. imports, China supplied $288 billion last year, surpassed only by Canada. Between 1997 and 2004, China's share of U.S. consumer imports rose 300 percent. The Consumer Product Safety Commission valued U.S. imports of China-made consumer products at $36 billion last year — about 40 percent of all U.S. consumer product imports.

It's difficult, though, to know how much of that is gifts, since U.S. Customs codes don't match common gift categories. But by combining data from U.S. Customs, Census Bureau, ITC and Gifts & Dec research, we've compiled some minimum quantities; the true values may be substantially greater.

While not as many gifts are "Made in China" as toys, the country does provide a majority of our industry's products. In no category we examined did China fail to make the top five U.S. importers, topping the list in most. China ranks first in '06 imports to the U.S. of Christmas ornaments (about $1.4 billion), frames ($583 million), calendars ($47 million), dinnerware ($680 million), flatware ($332 million). It ranks third in candles, behind Canada and Vietnam, at $61 million — hampered, perhaps, by American anti-dumping duties.

Timeline: Recalls of Products Containing Lead

June

6/12 Kmart recalls 5,300 Crimzon Rose Accessories Silver Stud Earring Sets

6/13 RC2 recalls 1.5 million Thomas & Friends Wooden Railway toys

July

7/17 Wal-Mart recalls 220 Uncas Mfg. Co. Sleeping Beauty/Cinderella earring sets

7/18 AAFES recalls 13,000 Toy Century Soldier Bear Brand Toy Sets

August

8/2 Fisher-Price recalls 967,000 toys, mostly Sesame Street/Dora

8/8 Mattel says Chinese vendor Lee Der Industrial Co. Ltd. is responsible for Fisher-Price lead recall; ceases shipments from factory

8/9 China temporarily bans exports produced by Lee Der Industrial Co. Ltd.

8/11 Head of Lee Der Co. commits suicide

8/14 Mattel recalls 436,000 "Sarge" Cars die-cast vehicles

8/22 Schylling recalls 66,000 spinning tops and 4,700 toy pails; Martin Designs recalls 250,000 SpongeBob address books, journals

8/23 Congress seeks info from 19 companies responsible for 9 million lead-tainted toys.

September

9/4 Mattel recalls 774,000 Barbie accessory sets, FP music toys, Geo Trax trains9/11 China says it will end lead paint use in exports to U.S.

9/12 Mattel apologies to Congress on recalls 9/19 Target, Limited Too and Dollar Generalfind lead in keychains, children's chair, garden trowel, paint brushes.

9/26 RC2 recalls 200,000 Thomas & Friends Wooden Railway toys; Target recalls 350,000 Happy Giddy Gardening Tools, Sunny Patch Chairs; Jo-Ann Stores recalls 16,000 of its Robbie Ducky Garden Collection Rakes

October

10/4 Eveready recalls 79,000 Pirates of the Caribbean medallion squeeze flashlights

10/5 Antioch Publishing recalls 150,000 bookmarks, journals in Signature Collection

10/9 Kahoot products recalls 1.6 million Cub Scouts Totem Badges

10/10 Mattel shareholders sue over recalls

10/11 Riddel recalls 2,500 Mini Helmets; J.C. Penny recalls 2,600 Breyer ornaments; 19,000 Deluxe Wood Art Sets; 49,000 Winnie-the-Pooh 23-Piece Play Sets

10/22 Wal-Mart recalls animal figurines; CPSC staff study finds that home lead test kits are unreliable

For a complete timeline, visit giftsanddec.com.

What Retailers Can Do

  • Check the recall lists regularly. Sign up for alerts at the CPSC website, www.cpsc.gov.
  • Promptly pull recalled products from shelves and stockroom. Enter the items into the POS system to flag when someone tries to purchase any that got missed.
  • Ask the vendor whether product should be exchanged, repaired or refunded, and how it should be disposed of or returned.
  • Alert customers to the recall via email, mail or phone calls as well as in-store signage. If you track purchases, you can pinpoint those who purchased the particular product.
  • Offer customers an apology gift or discount as an incentive to return the product. Only about 35–40 percent of recalled products are typically returned, according to Newgistics, a returns management company. The rest can end up back in the hands of kids via donations or the secondary market or contaminate the environment.
  • Make the return process easy and welcoming.
  • Highlight safe merchandise alternatives.
  • Ask vendors what steps they are taking to ensure the safety of their products. Keep this information available to answer customer's questions.

Gift Vendors Respond

Gift vendors That import from China are not waiting for the other shoe to drop before responding to potential concerns. Pittsfield, MA-based Blue Q, predominantly a personal care company that recently launched a line of painted tin piggy banks manufactured in China, received a manufacturer's certificate indicating that the banks' paint is lead-free. Blue Q's Trevor Ward notes there has been little concern from customers, probably because the bank's adult-oriented designs, but they went ahead with the certificates anyway.

Annalee, Meredith, NH, submitted its painted dolls for lead testing to a member of the American Standards Institute, and publicized the (passing) result. "We wanted to be proactive to reassure our customers that production overseas is not something to fear," says Annalee CEO Dave Pelletier.

Spokean, WA-based Zak Designs also has its products tested by independent testing laboratories. "We specifically test every printed product for lead, cadmium and other toxic elements," the company states in a letter to customers. Zak Designs also performs background checks on every factory that manufactures its products and conducts audits for working conditions and quality control. "While we can understand, in the face of these recent incidents, why Americans have a growing uncertainty of products manufactured in China, we want to take this opportunity to assure every single Zak Designs customer … that the Zak Designs products on your table, in your kitchen and on your shelf are unquestionably safe," the letter reads.

Steve Russo, CEO and founder of New York-based FAB/Starpoint, takes an even more proactive stance. In addition to regular checks by quality assurance and compliance officers, the company is "looking to buy lead testing equipment on our own, and going to the raw materials suppliers. Not our factory that makes the product, but their subcontractor that does the printing, and testing the paint and inks, so we can catch the problem before we start production."

FAB/Starpoint already conducted lab testing on many products, as required by licensors and retailers; it has now expanded the policy to all products. But post-production testing doesn't always solve the problem, as Russo points out. "Chances are that product is due on a retailer's counter within 45 days. They're happy we caught the problem, but what are they going to put in place of it? And if we don't ship product, we don't meet our expenses — that isn't a win for anybody." The testing also presents technical challenges. "We need to hire technicians," notes Russo. "There's a reason these lab companies are in business." Russo estimates the new program will take a month to implement.

It has long been the policy of gift vendor Midwest to require that all suppliers use paints that comply with lead and other chemical safety standards — even though those standards only apply by law to food service, toy and certain jewelry items. The few "decorative purposes only" items in which lead is present are labeled as such. Midwest, which manufacturers about 80 percent of its Seasons of Cannon Falls line in China, routinely conducts social compliance factory audit inspections for pay and working conditions, and inspects all merchandise shipments in China at the factory level before shipment.

Thus far, Midwest has never had a recall, though the company did once have lead they didn't know about show up on a product. It was not in any of the legally lead-free categories, however, so the company only had to label it accordingly.

Chris Oldland, president of Montreal-based Hatley, a gifts and apparel vendor, says, "When we go in to a new supplier in China, the first thing we do is make sure they're used to shipping for other companies in Europe and the United States, and familiar with the standards. Doing that homework saves a lot of headaches."

Hatley performs safety tests for lead and flammability before it even pays for product. "There are four huge companies that do that," Oldland explains. "We have contracts with two of them, and they go into the factory and do random testing." Because Hatley ships to Europe as well as to the U.S. and Canada, the company does additional testing to meet Euro standards.

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