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Store for a Day
December 18, 2007
You can’t get a more quintessentially Internet business than eTabletop.com — it’s in the name. Yet the online dish retailer recently opened its own brick-and-mortar presence in New York’s Soho — sort of. The twist is that it is a “pop up” shop; an intentionally temporary phenomenon.
Naturally, it’s a lot of work to set up and tear down a store just for a few weeks; pop-up stores can’t rely on loyal repeat customers, and even the staff is likely to stay in the steep part of the learning curve pretty much until closing day.
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But pop-ups have pluses too – because they’re limited time only, they can build shopping urgency and excitement (and press coverage) even among stiff retail competition. They expose the brand and merchandise first hand to fence-sitters who might have hesitated to chance the expense and hassle of ordering from an untested source and risking a return. They give online merchants who are considering a full-time brick and mortar location a chance to test the waters, or those who own stores already the chance to test an expansion to a new market; and they enable retailers to pay rent and/or additional staff only at peak sales times, instead of having to support them year round. (For a most unusual retail schedule, check out
Black Phoenix Alchemy Lab, which opens to the public only on the full moon.)
Depending on the local real estate market, pop-ups may also be able to negotiate more favorable terms from landlords who would rather have something in that space while they hunt for a long term tenant. There’s even a marketing company specifically to help create a pop up shop: Alt Terrain.
Other pop ups that pop:
Madewell
Rhino
The Brooklyn Circus
Mishka
Mainstream brands have also gotten in on the act, including Altoids, Target, Wal-Mart, Toys R Us, Nike, Wired and even Charmin, which offered temporary bathrooms in Times Square!
And while pop-ups that grab headlines are often found in major cities from Chicago to Miami to San Francisco, this isn’t solely an urban phenomenon — many malls already host pop-ups in the form of Christmas or Halloween stores. So no matter where they’re based, pure play Internet retailers may want to consider popping in on the brick-and-mortar side – it can be a nice place to visit, even if you don’t want to stay. — Meredith Schwartz
Posted by Virtual Merchant Today on December 18, 2007 | Comments (0)