Marketing to Kids Is a Good Thing
There is an acerbic little piece in the November 14, 2008 Los Angeles Times by Alana Semuels that raises the issue of toy companies marketing directly to children. The piece, entitled “Market holiday toys to kids? Oh no, YOU DIDN’T!” describes a letter sent by the Campaign for a Commercial- Free Childhood that went out to the CEO’s of 14 toy companies. The communication asked the companies “…to market to parents, not kids, this holiday season to save parents some grief.” The letter went on to say: "It is particularly egregious to foment family conflict by advertising toys and games directly to kids that their parents may not be able to afford,"
The article then noted the TIA’s response by printing some excerpts:
"Children are a vital part of the gift selection process and should not be removed from it," said the statement from Julie Livingston, senior director of public relations for the Toy Industry Assn.
If children are not aware of what is new and available, how will they be able to tell their families what their preferences are?
While there is certainly greater economic disturbance going on now, families have always faced different levels of economic well-being and have managed to tailor their spending to their means.
Finally, the author quotes from letters she received saying that the TIA’s response was “condescending” and “dishonest.”
The truth is that we as an industry market to children because we have always marketed to children. They, as we were when we were young, are part of a free enterprise, consumer culture that demands that they make a lifetime of good buying decisions. The best way to learn to navigate that culture is while we are young and the mistakes are small.
As far as making it hard on families this season goes, believe me there are families with much bigger issues on their plates right now then worrying about whether their child will be unhappy because they did not get a particular toy. Delivering disappointment goes with the job of parenting. It’s in the job description.
Clarinda commented:
Wow, this is in every reespct what I needed to know.
Dana, mom and toy marketer from NC commented:
This is such a cool string of great dialog. So, for over 20 years, I have been one of those evil types that bring television promoted toys and games to children across the globe. But now as a mom, I have been inundated for requests for Zhu Zhu Pets, Zoobles, Zoobies, Squinkies, Pillow Pets, iTouch, DSI, and Moonsand Gourmet and most recently an American Girl doll so we can go on line with it. My five-year-old does not watch a lot of TV. In fact, we play a lot of games in this household. What you have to remember, even if you home school your kids, is that they get more pressure in school than we ever did growing up. So, it is really not enough to turn off a TV when kids are exposed to other children along with media at school too. And I agree, as parents, we all have a choice to turn if off. But there are some things we can't control. What our kids do from 8 to 4 is not always in our hands. And since this is the US, and we are striving to find our way back to manufacturing and commerce, I think marketing and selling our products through a balance of media and word of mouth is something that should never go away, no matter who the audience.
Dana, mom and toy marketer from NC commented:
This is such a cool string of great dialog. Richard, good for you as always, for starting the discussion. So, for over 20 years, I have been one of those evil types that bring television promoted toys and games to children across the globe. But now as a mom, I have been inundated for requests for Zhu Zhu Pets, Zoobles, Zoobies, Squinkies, Pillow Pets, iTouch, DSI, and Moonsand Gourmet and most recently an American Girl doll so we can go on line with it. My five-year-old does not watch a lot of TV. In fact, we play a lot of games in this household. What you have to remember, even if you home school your kids, is that they get more pressure in school than we ever did growing up. So, it is really not enough to turn off a TV when kids are exposed to other children along with media at school too. And I agree, as parents, we all have a choice to turn if off. But there are some things we can't control. What our kids do from 8 to 4 is not always in our hands. And since this is the US, and we are striving to find our way back to manufacturing and commerce, I think marketing and selling our products through a balance of media and word of mouth is something that should never go away, no matter who the audience.
Wayne Walker commented:
There is always a villain in every story, isn't there? Those nasty, appalling toy companies. Those nasty appalling Chinese manufacturers. Those nasty appalling parents. Those nasty appalling toy stores. And on and on and on!!!!! I am a toy designer and wholesaler. Don't currently sell anything to the US market but would like to. Don't currently do any TV commercials but would like to be in the situation where I could. I am a parent of 3 girls ( 8-3). We have a TV in our home and when the girls have free time, not much of it, but, when they have free time they are allowed to watch shows that have commercials for toys. Do they ask me if they can have them? Of course. Do I buy them for them? depends. I will use that as another opportunity to teach and spend time with my girls. We go to the store and examine the toy up close. We READ the packaging together, check out a display sample if they have one and rate it in comparison to what they saw on TV. Does it really do what they thought it did? Does it have all the things they thought came with it? Is it much different then what they already have? How is the play value compared to price? Here in Hong Kong we have another issue, that is space so of course I put that into play also. Do they have room for that? My Children each have their own toy box so they can make the choice, do they want to give one of their other toys away to make room for this new one that they think they just must have? Often time, after we get to the store, they will find it is not what they thought it was. Often time, if they have a display model, they will find it is not as appealing or do the things they thought it did. Often time, once at the store, they tend to get overwhelmed by everything else and the item in question is forgotten about. They may choose something else with better play value and that they truly do like. On some rare occasions we will buy them the very thing they saw on the TV because it is just as described and advertised and the girls still have a strong desire to have it. We also employ the method of affordability. Birthday's and Christmas are the time we are most likely to give into those whimsical desires but if they want something at other times they need to pay for it. They do chores around the house, improve grades, don't fight (LOL). For these things they are rewarded with CASH (yes I know, some may think that is evil also). If they want something bad enough they can always use their own money to buy it. And if they buy it and it is not what they thought it was, it breaks quickly, etc... then they have learned the greatest lesson of all, take responsibility for their own actions.
You cannot expect toy stores and makers to stop advertising directly to kids when they know very well that most parents will give into the child's desires. They are, after all, a toy company and they do not stay in business by taking away the very thing that makes them money. But remember, they did not reach into your pocket and take that money out, you do that all on your own.
Just saying "NO" is not the answer either. Everything in a child's live should be geared around preparing them for adult life. There are plenty of adults that buy things from commercials that they should not have. Should we ban all commercials all together? If the commercials didn't work then they would not happen. Damn that devil for making me do all these bad things!!!!
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