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Prediction: Target will steal market share from Wal-Mart in 2010

April 15, 2010

I was in Connecticut last week so I took an opportunity to visit a Target and Wal-Mart store. Based upon what I saw, bet on Target to steal market share from Wal-Mart in 2010; not just in the toy department but in overall sales.

First a caveat; it is always important to be cautious when making judgments based upon unique visits to individual stores. What I saw in these two stores, however, jibes with what I am hearing from my contacts throughout the industry as well as reports that I am finding through the press.

The Wal-Mart toy department that I visited was not only dramatically downsized but awkwardly merchandised. Brands and categories that should have been clearly defined were frequently out of alignment with their signage. The result was a feeling that the toy department had been shoe horned into its downsized space. It made me think of someone who has moved from a large home into an apartment but has tried to keep all of their furniture; rooms look overcrowded, awkward and disorienting.

The Target I visited had just been reset to it’s the new schematics. It was big, interesting, large and frankly exciting. The department was attractively signed and had a nice mix of the expected and unexpected. 

So, I think that during the children’s season (the last quarter) shoppers are going to find that Wal-Mart’s toy product mix is inadequate to meet their needs.   As a result, they will shop where they can find a bigger selection and that is going to be Target or Toys R Us. That means a continuing slide in Wal-Mart’s revenues. 

Will I be right? It will be interesting to see what happens.

 

Posted by Richard Gottlieb on April 15, 2010 | Comments (3)

May 8, 2010
In response to: Prediction: Target will steal market share from Wal-Mart in 2010
ljbirns commented:

I'm in Virginia. The Wal Mart toy dept is very well stocked and merchandised. Target's is also in VG state. However the Wal Mart consistently every weekday has 15-18 cash registers open. Target ( both stores in my market ) never have more than 2 or 3 open. Follow the money Target has a long way to go.


April 16, 2010
In response to: Prediction: Target will steal market share from Wal-Mart in 2010
Philip Bloom (the Bloom Report) commented:

Richard...The only reason I can see why Target will not overtake Wal*Mart (in toys) is they are much too "tight" in inventory control in season! Week after week, in season, the toy department gets wiped out and by Sunday night, it's pathetic. How much business did they lose over the weekend by not being fully stocked? A lot. Sometimes its better to "stack it high and watch it fly", rather than worrying about being overstocked.


April 15, 2010
In response to: Prediction: Target will steal market share from Wal-Mart in 2010
Mary Couzin commented:

Richard, I think you are spot on. Now, to make it even more interesting. If Target could have a more interactive toy/game area - inventors/companies demoing their products with the customers (like book tours) - bringing the fun/magic alive. Costco sampling sells a lot of product and specialty and book stores sell more product when the inventor is in-house doing their thing. It works. I can see it in their Sunday flyer, Come Meet and Play with Leslie Scott, the Inventor of Jenga.

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